Customer Support Services at HeroFX
Committed to Supporting You Throughout Your Journey
At HeroFX, prioritizing your trading experience is our core mission. Our dedicated support team stands ready to assist with your questions and technical issues, ensuring your trading process is smooth and rewarding.
Contact Us NowMultiple Communication Channels to Reach Us
Live Chat
Customer support available around the clock on the HeroFX platform.
Join Our Community and Participate TodayEmail Support
Comprehensive Assistance for Non-Urgent Queries. Expect a response within 24 hours during business days.
Send EmailPhone Support
Support team ready to handle detailed and critical requests. Contact us weekdays from 9 AM to 6 PM (EST) at HeroFX.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for latest updates and support resources.
Follow UsCommunity Forum
Join a vibrant trading community, exchange strategies, and efficiently address frequently asked questions.
Become a Member TodayGet in Touch Anytime
Live Chat
24/7
We’re here to support you 24/7 with immediate assistance
Email Support
Fast-response support guaranteed
Expect to receive answers within a business day.
Phone Support
Weekdays only
Operational hours are from 9 AM to 6 PM (ET)
Help Center
Always available
Contact us whenever you need help, any time of day or night.
Support Made Easy
1. Log In
Log in to your HeroFX account via our website to access your trading dashboard securely.
2. Visit the Help Center
To find support, navigate to the "Help" or "Support" section, typically accessible via the main menu or footer of the website.
1. Select Your Preferred Contact Channel
Choose between live chat, email, phone assistance, or utilize self-service resources according to your convenience.
4. Provide Details
For faster assistance, please prepare your account details along with a description of your issue.
Explore solutions on your own through our extensive resources.
Help Center
Access our detailed knowledge base for comprehensive guides and learning materials.
Access ResourceVideo Tutorials
Watch video tutorials to familiarize yourself with HeroFX's features.
Access ResourceCommunity Forums
Connect with fellow investors to exchange insights and experiences within our community network.
Access ResourceStrengthen Your Support Experience with Our Resources
Provide Your Information: Clearly outline your problem and attach pertinent data or alerts to receive prompt assistance.
Innovative Data Solutions: Develop robust protocols and tools to empower the technical team in handling inquiries on HeroFX efficiently.
Choose the Best Contact Option: Engage via live chat for immediate questions or opt for email for in-depth support.
Begin with the Help Center: Access quick solutions before contacting support.
Prepare Your Documents: Have your account info, transaction references, and relevant /images ready for customer support interactions.
Reconnect with support through this or other channels for expedited assistance.